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Return Rules

Self-serve returns

  • Returns accepted for 14 days
  • Free return shipping
  • No restocking fee
  • No final sale items
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Store policies

Overview

Depending on your product type, the delivery policy can differ. Below you can find a few policy samples and you can choose to use the one that applies to your product type.

We have a14-day return policy, which means you have 14days after receiving your item to request a return.

Delivery Policy for Tangible/Physical Products

All orders are subject to product availability.

You can always contact us for any return question at: acetradingcorps@gmail.com. +639776075955

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Shipping Policy

If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery, and the number of items ordered, and in addition, your order may be delivered in separate shipments.

Additional taxes and charges 

Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties, and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Refund Policy

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

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Refunds

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

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Contact

US

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at acetradingcorps@gmail.com or by mail using the details provided below:

PANGASINA SAN CARLOS CITY , 2420 SAN CARLOS CITY PH-PAN, Philippines +639776075955 Email : acetradingcorps@gmail.com

CONTACT US

Contact form

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    By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

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